Privacy Policy
Last updated: November 2025
At Radiance Jewel, your privacy and trust are our top priorities. This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit our website www.radiancejewel.co.in, make a purchase, or interact with us.
By using our website, you agree to this Privacy Policy and our Terms of Service.
Information We Collect
When you purchase from our store or create an account, we collect the following details:
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Name, billing/shipping address, email address, and phone number.
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Payment details (processed securely via our payment gateway).
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Order and transaction history.
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Device information such as IP address, browser type, and operating system, to improve site performance and prevent fraud.
When you browse our site, we automatically receive certain data (cookies and analytics) to help us understand visitor behaviour and enhance your shopping experience.
If you subscribe to our newsletters or marketing channels, we also store your email address for communication purposes.
Consent
How we obtain consent:
By providing your personal details to place an order, complete a payment, or request delivery, you consent to our collection and use of your information for that specific purpose.
If we request your details for secondary uses (marketing, promotional offers, or feedback surveys), we will either request your explicit consent or give you the opportunity to opt out.
How to withdraw consent:
You can withdraw your consent at any time by contacting us at
Disclosure
We may disclose your information only in the following situations:
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When required by law or government authorities.
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To prevent fraudulent transactions or protect our business and customers.
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To our trusted service providers who assist in order fulfilment, logistics, and payments — bound by confidentiality agreements.
We never sell, rent, or trade your personal data to third parties.
Payment Security
We use Razorpay as our payment gateway partner.
Radiance Jewel and Razorpay do not store your card or banking details on our servers.
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All transactions are encrypted and comply with PCI-DSS (Payment Card Industry Data Security Standard).
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Your transaction data is used only for the duration necessary to complete the order.
For more details, please read Razorpay’s own Privacy Policy at https://razorpay.com.
Third-Party Services
We rely on trusted third-party providers for logistics, marketing, analytics, and payment processing.
These service providers collect, use, and disclose information only to the extent necessary to perform their assigned tasks.
However, certain providers may operate in other jurisdictions, and your information may be processed under the laws of those regions.
When you click on external links from our website (e.g., Instagram, Amazon, Flipkart), you leave our site and are governed by their own privacy policies. We recommend reviewing those policies before providing personal data.
Data Security
We implement advanced physical, electronic, and managerial safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction.
Your personal data is stored on secure servers and is accessible only by authorized personnel on a need-to-know basis.
We regularly review our data handling practices to align with industry standards and Indian IT security guidelines.
Cookies
Cookies are small data files placed on your browser to enhance your shopping experience.
We use cookies to:
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Maintain your login session.
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Track items in your cart.
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Understand traffic and usage analytics (via Google Analytics and Meta Pixel).
You can disable cookies in your browser settings, though doing so may affect certain website functionalities.
Age of Consent
By using our website, you confirm that you are at least the age of majority (18 years in India) or that you are a parent/guardian consenting to your minor dependents using this site.
Your Rights
You have the right to:
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Access and review the personal data we hold about you.
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Request corrections or updates to your information.
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Withdraw consent or request deletion of your data (where legally permissible).
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Lodge a complaint with our Privacy Officer regarding any data concerns.
Please email radiancejewels.ind@gmail.com to exercise any of these rights.
Data Retention
We retain your data only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce agreements.
Once no longer required, your data is securely deleted or anonymized.
Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will take effect immediately upon posting on our website.
We will update the “Last Modified” date above and, where appropriate, notify you via email or site notice.
Contact Information
For any questions, clarifications, or data requests, please contact:
Privacy Compliance Officer – Radiance Jewel
📧 Email: radiancejewels.ind@gmail.com
📞 Customer Care: +91- 86575 - 87116